No problem, we can still set you up.
Our ID verification partner Cloudcheck checks photo IDs against a selfie from your device, as well as the address on your ID against some standard available databases. If Cloudcheck can't verify your address, you'll need to send us a proof of address document.
What to send us:
- Proof of address - send us a document from either your bank, council, power or phone provider that shows your name and your physical address (no PO boxes).
- Photo ID (if Cloudcheck can't verify it) - if your photo ID wasn't confirmed, please also send us a scanned colour copy (front and back) of your ID. Please make sure the scan is clear and a good size.
Email these through to support@beany.com and our team will be in touch if they need anything else.